Return/Refund Policy
Global Green Democracy Initiative™ and 7GENZ™
Effective Date: September 21, 2026
1. About This Policy
This Return/Refund Policy explains how requests involving donations, physical books and merchandise are handled when accessed or purchased through ggdi.earth or through third-party platforms linked from this Website.
Because many products are printed, produced and fulfilled by third-party providers, the return or refund policy of the provider or retailer that processed the order may also apply.
Nothing in this policy limits rights or remedies that cannot legally be excluded under applicable consumer-protection law.
2. Donations and Sponsorships
Donations and sponsorships are generally considered final once processed.
If you believe a donation or sponsorship was processed in error, duplicated, unauthorized or for an incorrect amount, please contact us as soon as possible at questions@ggdi.earth.
Requests will be reviewed based on the circumstances, applicable law and the policies of any third-party payment processor involved.
A donation or sponsorship is separate from the purchase of a book, course, merchandise item or other product.
3. Print Books
Our physical books may be printed, sold, distributed and fulfilled through Lulu or other authorized retailers and distributors.
Print-on-demand books are produced specifically when ordered and generally cannot be returned because a customer changes their mind.
For books purchased directly through Lulu, Lulu's current return and replacement policies apply. Lulu currently asks customers to report damaged, defective or incorrectly packaged print-on-demand books within 30 days of shipment. Customers should contact Lulu directly through its customer-support system and provide the requested order information and photographs.
Books purchased through another retailer or marketplace are subject to that retailer's applicable return and refund policies.
Customers are encouraged to review available book descriptions, specifications and preview/sample pages before purchasing.
4. Print-on-Demand Merchandise
GGDI™, 7GENZ™, @Sammy71Earth™ and Pathfinder Methodology™ merchandise may be produced and fulfilled by third-party print-on-demand providers.
Because these products are made to order, returns or exchanges generally are not offered for buyer's remorse, ordering the wrong size or selecting the wrong colour.
Please review product descriptions and available sizing information carefully before placing an order.
5. Damaged, Defective, Misprinted or Incorrect Merchandise
If merchandise arrives damaged, defective or misprinted, or if an incorrect item was received, please contact:
Please include your order number, a description of the problem and clear photographs showing the issue.
For merchandise fulfilled through Printful, eligible problems should be reported within 30 days of receiving the product. Approved claims may qualify for a replacement or refund in accordance with the fulfillment provider's current policy.
Customers should not mail merchandise to the GGDI mailing address unless specifically instructed to do so.
6. Lost or Delivery-Related Merchandise Orders
If a Printful-fulfilled order appears to be lost in transit, please contact us promptly with your order information.
Printful currently requires lost-package claims to be submitted within 30 days of the estimated delivery date.
Incorrect or incomplete customer-provided delivery information may result in additional reshipping charges.
7. Third-Party Purchases
Products purchased through Lulu, another retailer, marketplace or third-party platform may be subject to that provider's own return, replacement, cancellation and refund policies.
Where a third-party provider processed and fulfilled the transaction directly, customers may need to contact that provider to resolve the issue.
8. Digital Products
Digital products, ebooks, downloadable materials and courses are addressed separately in our Digital Product Policy and may also be subject to the terms and refund policies of the platform through which they are purchased or delivered.
9. Changes to This Policy
Fulfillment providers and sales platforms may change their policies from time to time. This policy may therefore be updated to reflect changes to our products, providers, fulfillment arrangements or applicable requirements.
10. Contact
For questions about this Return/Refund Policy or assistance identifying the appropriate provider for an order, please contact: